Wordpress Support Plan

Have peace of mind. Focus on what most important to you.

This maintenance package is for entrepreneurs who need someone to handle their website. WordPress core updates, Theme / framework updates, Plugin updates and design updates to ensure your website runs smoothly, remains secured and looks perfect at the same time.

What is included in this agreement :

  • Check Domain Name Status ( Expire/Active/Renewal status )
  • Edit, revise, update or create new textual/minor graphical content.
  • Consultation and guidance on the use of the web site.
  • Regular monitoring and updating to ensure impeccable performance across all major brows- ers. Due to the fact that not all browsers render sites in the same way.
  • Protection against hackers from gaining access to your site. We can also protect your emails from spam attacks, which can be troublesome and frequent if not dealt with efficiently. – Regular and thorough backups of your site so that it may be fully restored in case of loss.
  • Spam Protection
  • We’re here when you need us for consultation and advice. – Malware monitoring, protection, and cleanup
  • Monitoring your website functionality to ensure that everything is working as it should and upgrade where necessary. Some plugins may become outdated and no longer work with the newest version of your website software. Plugins may need upgrading to accommodate the newer version, or become obsolete with the improvements in the website software.

Downtime is highly inconvenient for any website owner and when it happens it is important to have someone on hand to help. We can assist you by liaising with the hosting company to sort out the situation as quickly as possible.

*When your site is offline you need immediate technical support, We ensure that option is available and deal with any issues ourselves so you don’t have to.

What is NOT included in this agreement:

Web site redesign, re-alignment or re-development equaling more than 50% change to web page, web site, web graphics on the website (i.e. 4 graphics on website, and you want 3 changed, there is a charge for anything above 2, meaning 50%)

CMS design or integration including but not limited to blogs, shopping carts and web forums. These require a separate design agreement.